Finding an HVAC company with which you can work is essential. Your home is a significant investment, and it should be a place of comfort to you. However, if your heating and cooling system is not working efficiently, that comfort can be compromised, especially in the heat of summer, or the extreme cold of winter. Therefore, it is the purpose of this post to provide the reader with tips on how to wisely choose an HVAC company.
Make a List
Create a list from the phone book or a website. Call each one individually; you should also have a list of questions for the potential contractor prepared prior to making your calls. If the company does not offer you straight answers, it is time to look elsewhere.
Check for Credibility
The key questions to ask your prospective HVAC contractor involve licensing, insurance, longevity, and physical address. First, pose questions about the company’s licensing. Ask to see a copy of it, and as you are reading the document, ask yourself if the license is current. HVAC service standards are constantly evolving, and you want a contractor who is trained and licensed according to the latest HVAC standards.
In addition to licensing, you should perform a thorough background check on the company. According to AirConditioningandHeating.com, you should examine whether there are disciplinary actions or complaints pending against the contractor. You can check these facts with the Better Business Bureau by entering the name of the company into the appropriate fields. Also, you can check with the local or state licensing boards.
Another way to check the company’s credibility is to ask for references. Once you have received this list of names of prior customers, follow up. Prior customers will be more than happy to share with you their experiences with a contractor, especially if such encounters have been less than positive. If the general consensus among these prior clients is negative, take your business elsewhere.
Find out how long the company has been in business. Research the contractor on the Internet. The longer the contractor has been in existence, the more likely it is that it has the experience level you as a homeowner (or business owner) are seeking.
Check for Stability
Also, research how long that this HVAC company has been in one place–the same city, state and address. If it has moved around very much, that may be a sign of instability. If you cannot trust the organization to stay in one place, you probably would be unable to trust that, if you were to give the contractor any money, that the company would still be there next week to do the work that you have requested of it.
Being able to communicate with your HVAC contractor is paramount. Make sure the company has a physical address (rather than a post office box). See that the organization you choose has a solid telephone number, a website, and an email, as well as an emergency number. Heating and cooling systems break office fit out company down on nights, Sundays and holidays, so it is important that you have someone who can always respond to your concerns.
As the Air Conditioning and Heating website indicates, the ideal scenario between you and your contractor is that this is a working relationship that will last for years. In light of that, you should seek a company whose employees you would feel comfortable letting into your home. To test this, plan an unannounced trip to the contractor’s place of business. Speak with the employees. If they seem too distant, or busy, to talk to you, then move on.